Refund policy

Return Policy

Refunds apply to the product cost only.

Shipping fees—including the original shipping charges and any costs to return an item—are non-refundable.

Exchanges Are Not Offered
To select a different style or pattern, you must return the original item and place a new order.

Return Instructions

Please contact us before ordering or returning any item.

  1. Ship the item using the return label back to us at your own expense.

  2. Ensure it is securely packaged and in its original, unused condition.

  3. Upon receipt and inspection, a refund will be issued for the product price only.

Important Information:

  • The shipping charges paid to receive your order are non-refundable.

  • Customers are responsible for all costs associated with returning an item, including shipping and handling.

  • Refunds cover the product price only; shipping charges are not reimbursed.

  • Gemstones are naturally formed, variations in color and pattern may occur.