Frequently Asked Questions
BOLO TIES
Our standard bolo tie has a stone about 2" x 1.5" on a 44" cord, which fits most people up to 6 feet tall. If you're 6 feet or taller, choose our XL bolo tie, with a larger stone (about 2.5" x 2") on a 54" cord.
For a formal look, slide the bolo up to the top button of your collar, like a necktie. It works with a suit, a tux or a vest. For a relaxed look, wear it a little lower with an open collar. If the cord gets bent in shipping, hold each tassel and pull down firmly, then let it hang.
Yes. Every stone is natural and cut by hand. Many come from our family's collection, gathered over four generations of rockhounding across the West. Because they're natural, no two stones look exactly alike.
CUSTOM ORDERS
Custom bolo ties start at $695. The final price depends on the stone, size and any details you add. Start a custom bolo tie order and we'll walk you through it.
Depending on the piece(s), custom orders can take approximately 6-10 weeks to complete. Once we receive the order and all details are confirmed, we will notify you of your turnaround time for your custom piece.
Our bolo ties are available to order in a black or brown cord. The option will show up when you select your bolo tie.
Take a look at our Instagram! That's the best place to find the gems that speak to you.
Don't know which gem it is? Shoot us a DM and we'll help you.
Most found stones aren't in a shape or condition we can cut into jewelry, so it isn't a service we offer. In rare cases, a stone is in good enough condition to work with.
If you have a stone that means a lot to you, send us a photo and we'll give you an honest answer. If it won't work, we'll help you find a gem you'll love.
SHIPPING
We currently ship to the United States, Canada, Australia and the UK. To enquire about shipping to a different destination, please contact us.
A $200 international shipping fee is applied to orders outside of the United States.
Each piece is one of a kind and made by hand, so we require a signature to make sure it arrives safely in your hands, not left on a doorstep. If you miss the delivery, the carrier will leave a notice to reschedule or pick it up.
Our bolo ties are ready to ship. Standard shipping takes about 6–10 days from the day we receive your order. You’ll get an order confirmation and shipping updates along the way.
Everything else (belt buckles, rings, hatbands, money clips and cuffs) is made to order and takes about one month to complete. We’ll be in touch while we make it.
RETURNS & REFUNDS
Return Policy
Refunds apply to the product cost only.
Shipping fees—including the original shipping charges and any costs to return an item—are non-refundable.
Exchanges Are Not Offered
To select a different style or pattern, you must return the original item and place a new order.
Return Instructions
Please contact us before ordering or returning any item.
- Ship the item using the return label back to us at your own expense.
- Ensure the item is securely packaged and in its original, unused condition.
- Upon receipt and inspection, a refund will be issued for the product price only.
Important Information:
- The shipping charges paid to receive your order are non-refundable.
- Customers are responsible for all costs associated with returning an item, including shipping and handling.
- Refunds cover the product price only; shipping charges are not reimbursed.
- Gemstones are naturally formed, variations in color and pattern may occur.
Your refund covers the price of the product. The original shipping charge and the cost of sending the item back are not refunded.
We don't offer exchanges. If you'd like a different style or stone, return the original piece and place a new order. The return steps are under "How do I return a product?" above.
All of our gemstones are naturally formed, and minor variations in color or pattern may occur. These natural differences are part of the stone’s unique character. Product images are provided to illustrate the style and general appearance. For any questions regarding a specific stone, please contact us.
Other questions
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There are not any discount codes for our bolo tie rentals.
No robots and AI here, just the HCBC crew.
Head to our contact page with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours.
Hell yeah you can! Head over to our Wedding Bolo Tie Rentals to get started.
Do you have questions? Check out our Bolo Tie Rental Playbook!
Our rental program is exclusive to bolo ties—hatbands, rings, and other accessories are not available for rent.
Currently, we do not have a storefront however you can find us at:
Silver Creek Outfitters | Sun Valley, ID
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Our gems come from four generations of rockhounding in the family, mainly Idaho and Oregon.
- Re-cording your old bolo tie
- Polishing
Contact us for pricing.