CUSTOM ORDERS
Depending on the piece(s), custom orders can take approximately 2-3 months to complete. Once we receive the order and all details are confirmed, we will notify you of your turnaround time for your custom piece.
We do offer bolo tie cord swaps for $50. Fill out a custom order form request and let us know what you're thinking.
Dark brown, black, light brown, & white.
We'll help you pick the right one for you! Want to see them? Submit a custom order form request and we'll get you squared away. Bolo tie cord swaps start at $50.
Take a look at our Instagram! That's the best place to find the gems that speak to you.
Don't know which gem it is? Shoot us a DM and we'll help you.
Send us a photo of your rock and we'll see if its quality is jewelry grade. If not, we'll work with you to find a gem that you'll love.
SHIPPING
We currently ship to the United States, Canada, Australia and the UK. To enquire about shipping to a different destination, please contact us.
Our signature bolo ties are ready to ship, please allow up to a week for your order to process and approximately 5-7 days for delivery. Order confirmation and shipping updates will be sent!
Custom orders take at least 45 days depending on the order request.
You'll be in the loop during the whole process.
RETURNS & REFUNDS
Return Policy
Refunds apply to the product cost only.
Shipping fees—including the original shipping charges and any costs to return an item—are non-refundable.
Exchanges Are Not Offered
To select a different style or pattern, you must return the original item and place a new order.
Return Instructions
Please contact us before ordering or returning any item.
- Ship the item using the return label back to us at your own expense.
- Ensure the item is securely packaged and in its original, unused condition.
- Upon receipt and inspection, a refund will be issued for the product price only.
Important Information:
- The shipping charges paid to receive your order are non-refundable.
- Customers are responsible for all costs associated with returning an item, including shipping and handling.
- Refunds cover the product price only; shipping charges are not reimbursed.
- Gemstones are naturally formed, variations in color and pattern may occur.
Return Policy
Refunds apply to the product cost only.
Shipping fees—including the original shipping charges and any costs to return an item—are non-refundable.
Exchanges Are Not Offered
To select a different style or pattern, you must return the original item and place a new order. Please reference our return instructions.
Return Instructions
Please contact us before ordering or returning any item.
- Ship the item using the return label back to us at your own expense.
- Ensure the item is securely packaged and in its original, unused condition.
- Upon receipt and inspection, a refund will be issued for the product price only.
Important Information:
- The shipping charges paid to receive your order are non-refundable.
- Customers are responsible for all costs associated with returning an item, including shipping and handling.
- Refunds cover the product price only; shipping charges are not reimbursed.
- Gemstones are naturally formed, variations in color and pattern may occur.
All of our gemstones are naturally formed, and minor variations in color or pattern may occur. These natural differences are part of the stone’s unique character. Product images are provided to illustrate the style and general appearance. For any questions regarding a specific stone, please contact us.
Other questions
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Check your spam or promotions folder – Sometimes our emails can end up there.
Still can’t find it? – Reach out to us with the email you submitted, and we’ll take a look and make sure you’re all set.
No robots and AI here, just the HCBC crew.
Head to our contact page with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours.
Hell yeah you can! Head over to our Wedding Bolo Tie Rentals to get started.
Do you have questions? Check out our Bolo Tie Rental Playbook!
Our rental program is exclusive to bolo ties—hatbands, rings, and other accessories are not available for rent.
Currently, we do not have a storefront however you can find us at:
Silver Creek Outfitters | Sun Valley, ID
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Our gems come from four generations of rockhounding in the family, mainly Idaho and Oregon.
- Re-cording your old bolo tie
- Polishing
Contact us for pricing.